The llamas we raise are
            like family members and their health and well being
            are important to us, even after they leave our care.
            We want your purchase to delight you so we will
            provide you with the general knowledge and
            instruction needed for the care and handling of your
            new llama. By purchasing from us, you have become our
            customer and our aim is to provide you with
            unsurpassed customer support.
            When you decide to
            purchase a llama from us, both
            parties sign an agreement which provides you with
            explicit rights and written guarantees. Your new
            llama also will come with a signed, pre-sale health
            examination by a licensed veterinarian to assure you
            that your llama is healthy and ready to join you.
            You will be provided
            with a halter and handling tips for your llama to
            assure that you are comfortable with him or her. You
            will also be given a copy of your llama's health
            history. Any questions you have will be answered.
            You will be informed
            of your llama's dietary needs and we will discuss
            general "herd health" with you and provide
            you with information on vaccinations and deworming. 
            You will be supplied
            with your llama's complete pedigree recorded with the
            International Llama Registry, along with your llama's
            ILR registration certificate and registration number.
            We will also supply you with information to connect
            you with the llama industry, including local and
            national associations and llama publications. We will
            provide you vendor names of llama supplies and herd
            health items as well.
            We can help arrange
            shipping for you if you desire.